Absenteeism refers to days when you fail to clock in or clock out, without having approved leave or a company holiday. In other words, these are days when you were expected to work but didn't show up—and you didn't have a valid, pre-approved reason for your absence.

What Counts as Absenteeism?

Absenteeism occurs when:

• You don't clock in for your scheduled shift
• You don't clock out at the end of your shift
• You fail to show up for work without prior approval
• And you don't have approved leave (such as sick leave, annual leave, or emergency leave) covering that absence
• And it's not a company-recognized holiday

What Does NOT Count as Absenteeism?

You will not be marked absent if:

• You submitted and received approval for leave (sick leave, annual leave, personal leave, etc.)
• The day was a company holiday or rest day
• You had a legitimate emergency and followed the proper notification procedures
• You were on an approved business trip or working remotely with permission

The key difference is approval. If you know you'll be absent, request leave in advance through the proper channels. If an emergency happens, notify your manager as soon as possible and follow up with the appropriate leave request.

Why Attendance Matters

Attendance isn't just about following rules—it's about reliability and teamwork. When you're consistently present:

• Your team can count on you to complete your work
• Projects stay on schedule
• Collaboration flows smoothly
• Your manager can plan workloads effectively
• Customers and colleagues receive timely responses and support

Unexpected absences create gaps that affect not just your work, but the entire team. That's why OXO takes attendance seriously.

How Absenteeism Deductions Work

OXO understands that life happens. Occasional misses are tolerated—everyone faces emergencies or unexpected situations from time to time. However, repeated absenteeism will directly impact your final performance score.

The deduction system typically works like this:

• First few instances: Minor or no deduction (tolerance for occasional issues)
• Repeated instances: Progressive deductions that increase with each additional absence
• Chronic absenteeism: Significant deductions that can substantially lower your performance score

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A Note on Dual Evaluation

You might wonder: "Doesn't my manager already evaluate my attendance?" Yes, they do—and that's an important distinction to understand.

Your manager evaluates your attendance as part of their overall assessment of your work habits and reliability. This is subjective and considers context: Were you communicative? Did you make up the work? Were there valid reasons?

The absenteeism-based deduction is a separate, company-wide standard that applies objectively to everyone, regardless of manager or department. It ensures that chronic absenteeism—missing work without approval—has consistent consequences across OXO.

Think of it this way: Your manager evaluates how you handle attendance within the context of your overall performance. The company deduction ensures a baseline standard that applies to everyone fairly.

How to Avoid Absenteeism Deductions

Avoiding these deductions is straightforward:

• Show up: Be present for your scheduled shifts and clock in/out properly
• Plan ahead: If you know you'll need time off, submit your leave request in advance
• Communicate: If an emergency happens, inform your manager as soon as possible
• Follow procedures: Use OXO's official leave request system for all absences
• Track your attendance: Be aware of your own attendance record and address any concerns early
• Seek help if needed: If you're facing challenges that affect your attendance, talk to HR or your manager

Remember: The goal isn't to punish you for the occasional unexpected absence. It's to ensure reliability and fairness across the company. Consistent attendance is a sign of professionalism and commitment—and OXO values employees who show up and deliver.