Core Responsibilities of IT Ops Teams Incident Management & Response Tools for IT Operations Draft a Sample Incident Response Plan IT Ops Fundamentals

Automation Tools (Ansible, Chef, Puppet) Managing Infrastructure Configurations Version Control & Code Review Best Practices Automate a Sample Environment Deployment Configuration Management

Application & Server Monitoring Tools Performance Metrics & SLAs Root Cause Analysis & Reporting Analyze a Sample Monitoring Report & Suggest Fixes Monitoring & Performance

Access Controls & Network Security Compliance Checks & Reporting Disaster Recovery & Business Continuity Create a Security Checklist for IT Operations IT Ops Security