IT Operations & DevOps Essentials
Draft a Sample Incident Response Plan
OXO Academy
Course Contents
Introduction to IT Operations
Core Responsibilities of IT Ops Teams
Incident Management & Response
Tools for IT Operations
Draft a Sample Incident Response Plan
IT Ops Fundamentals
DevOps Culture & Principles
Agile + DevOps Integration
Continuous Integration & Continuous Delivery (CI/CD)
Collaboration Between Dev & Ops Teams
Create a CI/CD Pipeline Diagram
DevOps Principles
Configuration Management
Automation Tools (Ansible, Chef, Puppet)
Managing Infrastructure Configurations
Version Control & Code Review Best Practices
Automate a Sample Environment Deployment
Configuration Management
Monitoring & Performance
Application & Server Monitoring Tools
Performance Metrics & SLAs
Root Cause Analysis & Reporting
Analyze a Sample Monitoring Report & Suggest Fixes
Monitoring & Performance
Security & Compliance in IT Ops
Access Controls & Network Security
Compliance Checks & Reporting
Disaster Recovery & Business Continuity
Create a Security Checklist for IT Operations
IT Ops Security
Draft a Sample Incident Response Plan