Core Responsibilities of IT Ops Teams Incident Management & Response Tools for IT Operations Draft a Sample Incident Response Plan IT Ops Fundamentals

Agile + DevOps Integration Continuous Integration & Continuous Delivery (CI/CD) Collaboration Between Dev & Ops Teams Create a CI/CD Pipeline Diagram DevOps Principles

Automation Tools (Ansible, Chef, Puppet) Managing Infrastructure Configurations Version Control & Code Review Best Practices Automate a Sample Environment Deployment Configuration Management

Application & Server Monitoring Tools Performance Metrics & SLAs Root Cause Analysis & Reporting Analyze a Sample Monitoring Report & Suggest Fixes Monitoring & Performance