Privacy Policy

1. Introduction

Welcome to OXO Academy. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our learning management system and services.

By using OXO Academy, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you:

• Register for an account
• Enroll in courses
• Complete your profile
• Contact us for support
• Participate in surveys or feedback forms

This information may include:

• Name and contact information (email address, phone number)
• Account credentials (username, password)
• Profile information (job title, department, company)
• Learning progress and course completion data
• Quiz and assessment results

Automatically Collected Information

When you access our platform, we automatically collect certain information, including:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, features used)
• Log data (access times, error logs)

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our learning platform
• To manage your account and enrollments
• To track your learning progress and issue certificates
• To communicate with you about courses, updates, and support
• To improve our services and develop new features
• To analyze usage patterns and optimize user experience
• To comply with legal obligations and enforce our terms
• To send administrative information and notifications

4. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

• With Your Employer: If you are enrolled through your organization, we may share your learning progress and completion data with your employer or administrator.
• Service Providers: We may share information with third-party service providers who assist us in operating our platform (hosting, analytics, email services).
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights

You have the following rights regarding your personal information:

• Access: You can request access to your personal information.
• Correction: You can update or correct your information through your account settings.
• Deletion: You can request deletion of your account and personal data.
• Data Portability: You can request a copy of your data in a structured format.
• Objection: You can object to certain processing of your information.
• Withdraw Consent: You can withdraw consent for data processing where applicable.

To exercise these rights, please contact us at the information provided below.

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your device that help us:

• Remember your login information and preferences
• Analyze site traffic and usage patterns
• Personalize content and recommendations
• Improve platform performance and security

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our platform.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: academy@oxoliving.com
• Phone: +62 811 2877 770
• Address: PT OXO Group Indonesia